COLLECTION OF PERSONAL INFORMATION
Social Check™ may collect and use the following kinds of information:
information about your use of the website (including browser type; version and language; operating system; pages viewed while browsing the website; page access times; and referring website address); and
information about your personal details (including name; phone contact details; address information; email; username; password; and payment information).
Information about your personal details may be collected from you in a variety of ways, including but not limited to: when you interact with Social Check™ electronically or in person; when you access Social Check™’s website; via the internet; and when Social Check™ provides services to you.
USE AND DISCLOSURE OF PERSONAL INFORMATION
Social Check™ may use your personal information to:
enable your access to the website;
track usage and measure traffic statistics of the website;
supply to you the services that you purchase or request as a customer;
receive and/or access information from third party providers for the provision of our services to you;
contact you regarding your use of the services or services offered by Social Check™;
contact you in relation to comments, complaints, enquiries or dispute resolution;
collect payments from you;
communicate with third party providers or associate parties with respect to the provision of the services; and
send you marketing communications.
Social Check™ will not disclose personal information about you, unless it is required, incidental or otherwise related to the primary purpose of providing services to you or a third party for which you have consented by way of Social Check™’s Informed Consent Form. However, Social Check™ may disclose your personal information to its business partners who can assist them to provide services to you as a customer.
Social Check™ in its sole discretion, may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
SECURITY AND ACCURACY
It is important that you advise Social Check™ of changes to your personal information that you have provided to Social Check™ as it is essential that your personal information is accurate, complete, and up-to-date in order for Social Check™ to provide services to you.
Social Check™ uses reasonable technical precautions and has implemented business processes to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. However Social Check™ is not liable for any unauthorised access to this information.
Social Check™ will take all reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the purposes of providing our services to you and where Social Check™ is not required to retain that information by law.
ACCESS AND CORRECTION
As a potential customer, you are responsible to ensure that the information you provide to Social Check™ is accurate, complete and up-to-date.
By request, you may contact Social Check™ and ask to know what sort of personal information is held about you, for what purposes, and how it is collected, held, used and disclosed.
By request, you may access your personal information by contacting Social Check™ at firstname.lastname@example.org. Social Check™ reserves the right to charge a reasonable administration fee for this access.
Social Check™ in its sole discretion, may consider that there is a sound reason under the Privacy Act, Freedom of Information Act or other relevant law to withhold personal information, or not make the requested changes.
IDENTIFIERS AND ANONYMITY
You acknowledge that Social Check™ retains, collects and maintains your personal information for statistical analysis purposes (whether for commercial or non-commercial purposes). You agree that Social Check™ may share, distribute and/or transfer information which you have provided to Social Check™ to third parties, after that information has been de-identified.
TRANS-BORDER DATA FLOWS
Social Check™ will transfer personal information to someone who is in a foreign country where:
Social Check™ reasonably believes that the recipient of the information is subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to the National Privacy Principles;
the individual consents to the transfer;
the transfer is necessary for the performance of a contract between you and Social Check™, or for the implementation of pre-contractual measures taken in response to your request;
the transfer is necessary for the conclusion or performance of a contract concluded in your interest between Social Check™ and a third party;
all of the following apply:
the transfer is for your benefit;
it is impracticable to obtain the your consent to that transfer; and
if it were practicable to obtain such consent, you would be likely to give it; or
Social Check™ has taken reasonable steps to ensure that the information which it has transferred will not be held, used or disclosed by the recipient of the information inconsistently with the National Privacy Principles.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by Social Check™ only for the primary purpose for which it was obtained; for a secondary purpose that is directly related to the primary purpose; with your consent; or where required or authorised by law.
A complaint should identify whether it is about:
the collection of personal information;
the use of personal information;
the disclosure of personal information;
the security or storage of personal information;
the accuracy of personal information;
a refusal to give complaint access to or find out about their personal information; or
a refusal to change or delete personal information .
Social Check™ values your opinions and takes complaints very seriously. Upon receiving written notice of your complaint about privacy, Social Check™ will respond quickly to advise you of the outcome following its enquiring into the same. You will also be invited to respond to its outcome. If a response is received, Social Check™ will assess it and advise if it has changed its view. If you are unsatisfied with the final outcome, Social Check™ will advise further options including, if appropriate, making a complaint with the Office of the Australian Information Commissioner.
10.1 No partnership or agency
10.3 Governing Law & Jurisdiction
This policy was last modified on 11 March 2014.